Delivery Policy

Effective Date: 15 January 2025

Below is our Delivery Policy outlining the procedures for accessing and receiving the benefits associated with our offerings:

1. Subscription Access

  • Upon successful completion of your subscription purchase, you will receive an email with access details to the email address provided during the registration process. This email will include your login credentials and instructions on how to access your subscription.
  • Access instructions, relevant credentials, and links to any required platforms or services will be sent promptly, enabling you to begin using your subscription services immediately after payment confirmation.
  • In case of any issues with your access, please contact our support team at www.golden-logic.com for assistance.

2. Access to SaaS Platforms and Digital Services

For SaaS platforms or other digital services, you will be granted immediate access upon completion of the subscription. You will be able to log in to your account directly and begin using the platform or service according to your plan.

For services requiring installation or setup (such as custom applications or web hosting), our team will send detailed instructions on the setup process. If required, our support team will assist you through the installation or setup steps.

3. Hosting Services

Hosting services will be provisioned immediately upon confirmation of your order. You will receive your hosting details, including access credentials to your hosting control panel and any relevant services associated with your hosting plan.

If you are migrating from another provider, our team can assist with data migration upon request. Additional charges may apply depending on the complexity of the migration.

4. Custom Website or App Development

For custom website or app development, once the project is completed, you will receive the full source code for the website or application based on our agreement. The source code will be delivered securely to the email address or via a cloud storage link.

If you would like us to host your website or app, we can provide hosting services at an additional charge. Our hosting plans are designed to meet various needs, and our team will assist in setting up and managing your hosting environment.

Alternatively, you are welcome to choose any third-party hosting provider that fits your requirements. We will provide you with all necessary files.

5. Digital Products or Software Deliveries

If your subscription includes downloadable products or software, you will receive direct download links via email. The download process will begin immediately, and you can access the products from your account portal as well.