Hospital Management System

A complete hospital information system covering the full patient journey — from appointment booking and outpatient visits to inpatient admission, diagnostics, dental care, pharmacy and billing — across multiple branches.

Patients and clinical care

• Patient records with photos, tags and full visit history
• Patient portal dashboard
• Vital signs recorded per visit
• Allergies with categories and sub-categories
• General disease history per patient
• Diagnosis and treatment plans with ICD-coded diagnosis lists
• Procedure lists and treatment visits tracked visit by visit
• Clinical to-do lists with reusable templates
• Prescriptions with multiple drugs per prescription
• Referrals between doctors and departments
• Department intake questionnaires with recorded answers
• Consent forms, sick leave and accompanying certificates
• Before-and-after photo documentation

Appointments and scheduling

• Appointment booking with a confirmation workflow
• Upcoming appointments view
• Online appointment requests from the website
• Appointment messages and reminders
• Doctor schedules and schedule timings

Queue management

• Queue departments and service counters
• Call management
• Public queue display screen
• Token issuing, including QR-based tokens

Inpatient care

• Admission and management of inpatient cases
• Floors, rooms, bed groups and bed types
• Bed allocation and availability
• Inpatient charges

Laboratory and radiology

• Lab departments and test catalogues
• Configurable test result fields
• Grouped result sets with per-group result fields
• Lab report generation
• Radiology types, sub-types, tests and views

Dental clinic

• Dental lab directory
• Dental lab services and sub-services
• Per-case dental lab forms
• Lab work linked to the treating visit

Pharmacy, inventory and purchasing

• Drug list and prescription dispensing
• Items with categories and images
• Suppliers and purchase orders with line items
• Stock adjustments with full and pending history

Billing and finance

• Consultation fees and service charges
• Services catalogue with pricing
• Point of sale
• Split payments, combined payments and sub-payments
• Insurance handling
• Expenses with categories and recurring expenses
• Profit analysis, top-performing items and unpaid-patient reports

Staff and HR

• Employee types and staff records
• Attendance with configurable rules and sub-rules
• Attendance reports
• Leave management and a holiday calendar
• Salary setup, loans, other wages and statutory deductions
• Document expiry tracking with alerts

Patient engagement and website

• Promotional offers with images and recorded responses
• Testimonials
• Slideshows and website menus
• FAQ categories and questions
• Contact form submissions

Administration and reporting

• Multi-branch and multi-department structure with branch rooms
• Roles and granular permissions
• Internal messaging between staff
• Dynamic report builder, scheduled reports and report requests
• Media library
• Full multilingual support with translation files
• Activity logs, notification logs and history